Delivery and payment

Delivery and Payment

Country Courier Delivery time
(working days)
Cost*  
Poland Inpost 1

2,20 EUR   2,40 USD 1,80 GBP

 
Poland (prepayment) GLS, DPD 1-2 4,25 EUR     4,70 USD          3,60 GBP  
Poland (cash on delivery) GLS, DPD, InPost 1-2 6,40 EUR      
 7 USD           5,40 GBP          
 
Country Value of the order Delivery time
(working days)
Cost*  
Germany up to 212 EUR                                            up to 234USD                                             up to 179 GBP 3-6 13 EUR         15 USD         11 GBP  
  213-425 EUR                                    235-469 USD                                          180-359 GBP 3-6

23,50 EUR      26 USD         20 GBP 

 
  426-638 EUR                                            470-704 USD                                      360-539 GBP 3-6 35 EUR  
      38 USD
        29 GBP
 
EUROPE up to 212 EUR                                            up to 234USD                                             up to 179 GBP 3-7 30 EUR         33 USD         25 GBP  
  213-425 EUR                                    235-469 USD                                          180-359 GBP 3-7 57,50 EUR     63,50 USD     48,50 GBP  
  426-638 EUR                                            470-704 USD                                      360-539 GBP 3-7 85 EUR         94 USD         72 GBP  
USA / Kanada up to 212 EUR                                            up to 234USD                                             up to 179 GBP   42,60 EUR 47USD          36 GBP  
  213-425 EUR                                    235-469 USD                                          180-359 GBP   75 EUR         82 USD         63 GBP  
  426-638 EUR                                            470-704 USD                                      360-539 GBP   117 EUR         129 USD       99 GBP   

 

DELIVERY INFORMATION

We have been delivering our crystal products to many countries around the world for many years. Shipment abroad is carried out via Poczta Polska or courier companies. For detailed information on delivery, due to the unique nature of our products and to adjust the price in relation to the weight and size of a given shipment, please contact our sales specialist at kontakt@pekalla.com .

Due to the unique nature of our products, we attach great importance to proper transport. That is why online orders are delivered to you by reliable courier companies with whom we have been cooperating for many years. Crystal products can also be picked up in person at our Pekalla Showroom.

When collecting the goods from the carrier, please check the condition of the shipment, although we make every effort to ensure that your orders are as well protected as possible, we cannot be responsible for defects caused by the carrier. We remind you: if the shipment has a damaged packaging indicating an unauthorized breach of the condition of the shipment or improper handling of the shipment during transport, the buyer is not obliged to collect the shipment from the carrier and should immediately make a complaint about the damaged packaging. Subsequent claims for damage to the goods during transport will no longer be considered.

DELIVERY TIME

If you order a product that we have in stock, we will send the package within 2-3 days (on business days) from the date of placing the order. 

Pekalla products are a hand-made product, so if the crystals you choose are not currently in stock, the lead time in our studio is from 5 to 14 days. We believe that the awaited order will bring even more joy.

PAYMENT METHODS

  • at the company’s headquarters – payment in cash to the address PEKALLA E. Pękała, Ł. Pękała S.C. Aleja Warszawska 23939-400 Tarnobrzeg
  • bank transfer – in the e-mail confirming the order, the customer receives data for the transfer, which can be made at the bank or at the post office.
    • IDEABANK PLN: 48 1950 0001 2006 7794 1242 0002
    • USD BANK PKO SA: 84 1240 2744 1787 0010 2967 4975   SWIFT: PKOPPLPW
    • GBP BANK PKO SA: 68 1240 2744 1789 0010 6217 4043   SWIFT: PKOPPLPW
    • EUR BANK PKO SA: 23 1240 2744 1978 0010 3382 2003   SWIFT: PKOPPLPW

      PEKALLA E. Pękała, Ł. Pękała Spółka Cywilna, Aleja Warszawska 239, 39-400 Tarnobrzeg

      Please enter the order number in the transfer title.

  • via Przelewy24
  • via Paypal

If you have additional questions related to the delivery, please contact our Sales Specialist:

kontakt@pekalla.com

*the shipping cost may vary depending on the exchange rate


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Dostawa i Płatności

shipping and Payment

We ship our products all over the world. More information about payments can be found:

Before shipment, all products are carefully checked and properly secured. Each order is marked with an appropriate sticker, thanks to which it is treated with special care.

The crystal products should arrive at you in perfect condition. However, if something does happen, rest assured, the transport is insured.

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